These Terms & Conditions ("Terms") govern your subscription to and use of the QuietPlay™ Managed Service provided by EVREN Design Co. LLC ("EVREN," "we," "us," or "our"). By activating a QuietPlay unit, placing an order, or continuing to pay the monthly service fee, you agree to these Terms.
1. About QuietPlay
QuietPlay is an interactive touchscreen entertainment system designed for waiting areas. It is offered exclusively as a fully managed service. The QuietPlay device is included as part of the service and remains the property of EVREN Design Co. LLC at all times. It is not sold, and ownership does not transfer to the customer under any circumstance.
The Managed Service includes:
- The QuietPlay touchscreen device (provided for the duration of active service)
- Remote device management
- Security monitoring and lockdown enforcement
- Software and content updates
- New games and features added regularly
- Technical support via email and phone
- Ongoing maintenance support
2. Pricing & Billing
- The QuietPlay Managed Service is $89.99 per month, per device, with a 12-month initial commitment.
- After the initial 12-month term, the service continues month-to-month at $89.99/month per device until canceled.
- Monthly charges are automatically billed in advance to your authorized payment method on file.
- Applicable taxes may be added to your monthly charges as required by law.
- All amounts are in U.S. dollars unless otherwise noted.
- Volume pricing is available for multi-unit deployments. Contact us for a deployment plan.
3. Delivery & Setup
Local delivery and setup are currently available in our service area. Shipping to additional locations may be introduced at a later date. Setup includes device configuration, enclosure placement, and Wi-Fi connection. Delivery and setup timeframes are estimates and not guaranteed.
4. Device Ownership & Care
- The QuietPlay device is included as part of the Managed Service and always remains the property of EVREN Design Co. LLC.
- You are responsible for reasonable care of the equipment while it is in your possession.
- You may be financially responsible for loss, theft, intentional damage, unauthorized modification, or failure to return the equipment when service ends.
- Keep the device in its approved enclosure and mounting location, and protect it from liquids, extreme temperatures, and vandalism.
- Report damage, theft, or malfunctions promptly to info@evrendc.com.
5. Cancellation
You may cancel by contacting info@evrendc.com.
If you cancel during the initial 12-month term, a $100 Early Termination Fee applies.
After the initial 12-month term, there is no Early Termination Fee, and cancellation stops future billing at the end of the current paid period.
Upon cancellation, all QuietPlay equipment must be returned to EVREN Design Co. LLC in accordance with the equipment return terms.
6. Device Return
When your service ends—for any reason—the QuietPlay device must be returned to EVREN Design Co. LLC. EVREN will provide prepaid return packaging and arrange return pickup at no additional cost to you. You are expected to make the device available for pickup in good working condition, normal wear and tear excepted.
7. Warranty
Every QuietPlay unit includes a 1-Year Limited Warranty covering defects in materials and workmanship under normal use. Exclusions include theft or vandalism, liquid damage, misuse, and unauthorized modifications. The Managed Service subscription extends the useful life of the device through updates and remote support, but does not replace the warranty or cover excluded damage.
8. Acceptable Use
Your use of QuietPlay is subject to our Acceptable Use Policy. Serious or repeated violations may result in suspension or termination of service without refund.
9. Intellectual Property
QuietPlay is a proprietary entertainment solution developed by Evren Design Co. The overall system design, branding, software configuration, content selection, documentation, and related business processes are the intellectual property of Evren Design Co.
QuietPlay may incorporate third-party hardware, software, and licensed technologies that remain the property of their respective owners. Nothing in these Terms grants ownership of, or any rights to, the intellectual property of Evren Design Co. or any third-party providers, except as expressly permitted in writing.
Users may not copy, reproduce, modify, distribute, reverse engineer, or create derivative works based on any proprietary aspect of the QuietPlay system without the prior written consent of Evren Design Co.
10. Privacy
Information handling is described in our Privacy Policy. QuietPlay is designed with privacy in mind and does not collect, store, or transmit patient information.
11. Limitation of Liability
To the maximum extent permitted by law, EVREN's total liability arising from or related to QuietPlay products and services is limited to the amount you paid to EVREN in the 12 months preceding the claim. EVREN is not liable for indirect, incidental, special, or consequential damages.
12. Governing Law
These Terms are governed by the laws of the State of Indiana, USA, without regard to conflict-of-laws principles. Any disputes will be resolved in the state or federal courts located in Indiana.
13. Changes to These Terms
We may revise these Terms from time to time. The "Last updated" date reflects the most recent revision. Continued use of QuietPlay after changes take effect constitutes acceptance.